Mr. M.D.Ragul Kannan

Assistant Professor
Hotel Management
0431-2258444
ragulm1@srmist.edu.in , ragulkannan.md@ist.srmtrichy.edu.in

Total Experience 

7 – Years , 3- Months

AREA OF INTEREST

• Sustainable Tourism Development

• Hotel Sustainability and Green Practices

• Tourism Marketing and Branding

• Consumer Perception Studies in Hospitality

• AI Applications in Tourism and Hospitality

• Service Quality and Guest Experience Management

• Tourism Policy and Responsible Tourism

• Cultural and Heritage Tourism

course handled

  • Room Divisions Operations
  • Front Office Operations
  • Housekeeping Operations
  • Tourism Principles and Practices
  • Tourism Marketing
  • Sustainable Tourism Development
  • Hospitality Management
  • Tourism Planning and Development
  • Service Quality Management
  • Research Methodology in Tourism and Hospitality
  • Advanced Statistics for Tourism Research

Education Details

  • Publication details

    Research Publications

    1. Assessing Hotel Sustainability in Trichy: Insights from Guest Perspectives Journal: Lex Localis (Scopus) | ISSN: 1581-5374 | Date: Aug 2025 | Author Position: 1
    2. A Study on Blooming of Tourism in Tamil Nadu Through the Framework of Regional Excursionist Journal: IJCRT | ISSN: 2321-2882 | Date: Feb 2024 | Author Position: 1
    3. Business Organization and Artificial Intelligence – An Opportunity for the Budding Entrepreneurs Journal: H&SS | ISSN: 2319-829X | Date: Feb 2024 | Author Position: 3
    4. Revolving the Tourism Industry through Artificial Intelligence: A Comprehensive Review Journal: IJMRP | ISSN: 2584-0029 | Date: Feb 2024 | Author Position: 2

    Patents

    1. Damage Reporting Apparatus for Hotel Housekeeping 
    2. AI Enabled Chair for Restaurant
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  • Awards and Achievements

    • Best Employee Awards in Marriott Madurai – 2019
    • Produced 100% Result in Front Office Management and Tourism Marketing – 2022, 2023
    • Completed NPTEL Certificate in Effective Writing and Patent Drafting. 
    • Qualified as Food Safety Supervisor awarded by the Food Safety Training & Certification (FoSTac) conducted by Food Safety and Standards Authority of India. 

    Sports:

    • State level gold medal in Kudo – 2022
    • State Representing National Player in Kudo – 2022, 2023 

  • Workshops / Seminars

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  • Work Experience


    • Served as Lecturer at VJP Catering College from 05 January 2021 to 30 July 2022.
    • Gained industry experience as Assistant Manager – RDM at Sangam Hotel, Trichy, from 10 September 2019 to 02 January 2021.
    • Worked as Desk Controller at Sangam Hotel, Trichy, from 10 January 2019 to 10 September 2019.

  • Memberships

    • TRINET Member.
    • Registered Member, National Book Trust, India.
    • Lifetime Member, EARTH (Tourism & Hospitality Organization).
    • Member, YUVA Tourism Club (Ministry of Tourism, Government of India).

  • Funded Projects

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